Shipping policy
Shipping Policy
Thank you for shopping with Beautyello.
This Shipping Policy explains our order processing procedures, shipping timelines, tracking information, and delivery-related conditions.
1. Order Processing Time
After an order is successfully placed, our team will process your order.
Processing time:
1-3 business days
Processing time includes:
- Order verification
- Product preparation
- Packaging arrangement
Orders are generally not processed on weekends or public holidays.
2. Shipping Time
After processing, estimated delivery time is:
7-15 business days
Delivery times are estimates and may vary depending on:
- Shipping destination
- Carrier operations
- Customs procedures
- Weather conditions
- Holidays
- Other factors outside of our control
An estimated delivery period does not represent a guaranteed delivery date.
3. Shipping Rates
Shipping fees are calculated based on the order subtotal.
- Orders from $0.00 to $39.99: Shipping fee $4.95
- Orders of $40.00 or more: Free Shipping
Shipping charges will be displayed during checkout before payment is completed.
4. Shipping Confirmation and Tracking
Once your order has been shipped, you will receive a shipping confirmation email when tracking information becomes available.
Tracking information may require additional time to update after shipment.
If you have questions regarding your shipment, please contact:
5. Shipping Address Information
Customers are responsible for providing accurate and complete shipping information during checkout.
Please carefully review:
- Recipient name
- Shipping address
- Postal code
- Contact information
If incorrect information is provided, please contact us immediately.
While we will try to assist, address changes cannot always be guaranteed after order processing begins.
6. Delayed Delivery
Although we work to provide reliable shipping services, delivery delays may occur due to circumstances including:
- Carrier delays
- Customs processing
- Incorrect address information
- Weather events
- Peak shopping periods
If your order appears delayed, please contact our support team for assistance.
7. Lost or Missing Packages
If your tracking information shows delivery completion but you cannot locate your package, please:
- Check your delivery location
- Check with household members or neighbors
- Contact the shipping carrier if applicable
- Contact Beautyello support if further assistance is needed
Email:
8. Customs and Import Fees
Depending on the destination country or region, additional customs duties, taxes, or import fees may apply.
Any applicable charges are determined by local regulations and may be the responsibility of the customer unless otherwise required by law.
9. Contact Information
For shipping questions, please contact:
Beautyello Customer Support
Email: